Frequently Asked Questions
Everything you need to know about your Bushwakka Adventure Gear experience.
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping can take 10-21 business days depending on your location and local customs processing.
What is your return policy for apparel and gear?
We offer a 30-day return policy on all unworn, unwashed items with original tags attached. Please note that for hygiene reasons, certain base layers and clearance items are final sale.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you already own and comparing it to our specifications to ensure the perfect fit for your next adventure.
Are Bushwakka materials sustainably sourced?
Yes, we are committed to durability and ethics. We prioritize heavy-duty organic cottons, recycled polyesters, and responsibly sourced leathers to ensure our gear lasts a lifetime in the wild.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna for eligible orders.
How should I care for my adventure gear to ensure longevity?
To maintain the integrity of our technical fabrics, we recommend washing in cold water on a gentle cycle and air-drying. Avoid bleach and fabric softeners, which can break down water-resistant coatings.